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Technotask

Harnessing decades of expertise to elevate your Customer Experience.

Transform your contact center with our integrated Customer Lifecycle Management Advisory.

Streamline, Empower, Excel

Transform your customer interactions into enduring relationships with Technotask's comprehensive Customer Lifecycle Management services.

Integrated Administrative Solutions

At Technotask, we seamlessly integrate administrative solutions into your contact center operations. Our approach streamlines tasks such as IT system administration and partner management, ensuring smooth operations and enhanced data security. Focus on delivering exceptional customer support while we handle the details.

Human Capital Development Suite

Empower your contact center teams with our comprehensive Human Capital Development Suite. We provide tailored human resources management and robust learning and development programs. Elevate your workforce capabilities to exceed customer service expectations and drive business growth.

Quality Assurance & Compliance Mastery

Quality assurance and compliance are paramount in our advisory services. We implement meticulous quality control measures and comprehensive compliance frameworks to ensure your operations meet industry standards and legal requirements. Build customer trust with our rigorous monitoring and assurance protocols.

Operational Excellence Hub

Optimize your contact center operations with our Operational Excellence Hub. We offer data-driven insights, process improvements, and continuous performance monitoring. Achieve operational efficiency and enhance customer satisfaction with our strategic operational support.

Optimized Workforce Management

Maximize the efficiency of your workforce with our Workforce Management as a Service (WaaS). From optimal scheduling and resource allocation to cost management and performance tracking, we ensure your contact center operates at peak performance. Drive productivity and minimize costs with our tailored workforce solutions.

Why Choose Us?

  • Experience: Over 100 years of cumulative advisory experience.
  • Customized Solutions: Tailored services to meet your unique business needs.
  • Comprehensive Support: End-to-end solutions covering administrative, HR, quality assurance, operations, and workforce management.
  • Industry Expertise: Deep understanding across various industries including E-commerce, Fintech, and E-governance.
  • Proven Results: Track record of delivering measurable improvements in operational efficiency and customer satisfaction.
Meet our core team

Testimonials

“First of all, congratulations and thanks to you for all your hard work. You are turning the team 360 now. Keep it, this is the beginning only. Onwards and Upwards. I would like to meet the team on MS teams

Dear Adil and Rajib, Let us continue to focus on deepening the relationship. Your support to Neha and the team is really appreciated.”

Subsidiary of a G𝗹𝗼𝗯𝗮𝗹 𝗠𝗡𝗖 𝗯𝗮𝗻𝗸, 𝗨𝗔𝗘 (𝗙𝗶𝗻𝘁𝗲𝗰𝗵)

Co-Founder & CEO

“Your support and efforts have certainly contributed to our success so far. We still have a long way to go but with your constant endeavors 85% of TNPS & BPO scores do not look like a distant dream”

JOE

E-Commerce Giant

“The significant rise in productivity from the operations team has been massive which has helped us achieve our targeted answering numbers during the BIG BOLD sale period and ensure the quality of calls are not compromised, we have been able to move from 30% to 78% now and marching towards 85%”

Varsha

E-commerce Giant

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