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Technotask

Services We Offer

Our feet on street services cover a wide range of last-mile and compliance-critical functions:

Predictive Dialers

KYC Verification Services

Field agents visit customers directly to verify documents, addresses, and identities, ensuring compliance with BFSI and telecom regulations.

Predictive Dialers

Field Collections

Trained professionals manage on-ground collections with diplomacy, reducing delinquency rates while protecting customer relationships.

CRM Integration

Customer Surveys & Feedback Collection

Our customer surveys collection services capture authentic insights from the field, helping brands refine products and services.

AI Powered Insights

Market Research

On-ground teams gather competitive intelligence, pricing data, and local feedback for strategic decision-making.

AI Powered Insights

Event & Promotion Support

Deploy staff for physical activations, sampling campaigns, or retail promotions with real-time reporting.

AI Powered Insights

Logistics & Delivery Support

Assist with last-mile delivery checks, product returns, and inventory verification.

Each function is backed by mobile-enabled reporting tools and centralized dashboards for transparency and accountability.

Professional call center representative

Benefits of Technotask Feet-On-Street Services

By partnering with Technotask for feet on street services, businesses gain:

  • On-Ground Presence: Extend your operational reach with a verified and trained workforce across multiple geographies.
  • Faster Service: Reduce turnaround times for verifications, collections, or surveys with local deployment.
  • Compliance Assurance: Our KYC verification services adhere to industry standards, minimizing regulatory risks.
  • Real-Time Visibility: GPS-enabled tools and mobile dashboards provide live updates on field activities.
  • Scalability: Ramp up field teams quickly to meet seasonal or project-specific demand.
  • Cost Efficiency: Outsourcing reduces the expense of building and managing in-house field teams.
  • Trust & Reliability: Local sensitivity and cultural adaptability build stronger customer relationships during physical interactions.

IWhy Technotask?

Verified Workforce
Every field agent undergoes background checks, training, and compliance certification.
Digital Reporting Tools
Integrated mobile apps ensure instant reporting, eliminating manual lag.
Multi-Sector Expertise
Experience across BFSI, telecom, e-commerce, healthcare, and e-governance projects.
Global + Regional Reach
Our feet-on-street services in the UAE and across India and Egypt enable cross-border coverage.
Track Record
Clients have achieved significant improvements in verification turnaround times and collection efficiency with our field services.
End-to-End Integration
Feet-on-street support integrates with back-office and contact center solutions for a complete service ecosystem.

Case Study / Use Example

A leading telecom provider partnered with Technotask for large-scale KYC verification services across multiple cities. Our on-ground workforce completed document verification within strict timelines, reducing customer onboarding delays by 40%.

In another project, a financial services company used our customer surveys collection services to understand regional credit behavior. With 15,000+ responses gathered in less than two weeks, the brand gained actionable insights that shaped its lending strategy.

These examples highlight how feet on street services go beyond execution - they drive compliance, insights, and growth.

Fintech Case Study

Frequently Asked Questions

Feet on street services involve deploying trained field agents to carry out on-ground operations like KYC verification, collections, surveys, and deliveries. Unlike digital or contact center interactions, these services require a physical presence to complete compliance-driven or customer-facing processes. Technotask’s teams operate with mobile-enabled tools, GPS tracking, and real-time reporting dashboards to ensure transparency and accountability. For example, agents can visit customers’ homes for document verification or conduct in-person surveys for research campaigns. By outsourcing to a professional provider, businesses gain reliable, scalable field coverage without the costs of hiring and managing large in-house teams, making feet on street services crucial for BFSI, telecom, e-commerce, and logistics sectors.

Feet on street services UAE and worldwide benefit industries that rely on physical verification, field operations, or local intelligence. In BFSI and fintech, they’re essential for KYC verification services, collections, and compliance audits. Telecom companies use field agents for SIM verification, customer onboarding, and surveys. E-commerce and logistics brands depend on these teams for delivery validation, returns, and inventory audits. Healthcare and retail sectors leverage on-ground teams for sampling campaigns, outreach, or surveys. Technotask’s multi-sector experience allows customized deployment models for each vertical, ensuring efficiency and compliance. Whether it’s urban hubs or remote locations, our verified workforce provides coverage that blends precision, trust, and speed in every market.

KYC verification services are vital for sectors like BFSI, fintech, and telecom, where regulatory compliance and fraud prevention are top priorities. Technotask’s trained field agents visit customers in person to verify identity documents, collect signatures, and confirm address authenticity. All verifications are digitally logged with timestamped proof and GPS-enabled data capture, ensuring end-to-end traceability. This process minimizes the risk of fraudulent accounts and ensures strict adherence to RBI and TRAI standards. Our feet on street services integrate directly with client systems, providing instant reporting and reducing turnaround times. By outsourcing KYC verification to certified field teams, businesses maintain compliance while accelerating onboarding and improving overall customer trust.

On-ground insights are often more accurate than online data. Technotask’s customer surveys collection services help brands gather authentic, real-world feedback directly from consumers. Field agents conduct structured interviews, product satisfaction surveys, and behavioral studies across regions, ensuring responses reflect diverse demographics. This data helps companies refine marketing strategies, product offerings, and service quality. For instance, a financial brand can understand lending behavior in semi-urban regions, while an FMCG company can test new product demand before launch. Our mobile-based reporting tools enable real-time analysis, making decision-making faster and data-driven. These customer surveys collection services turn field research into actionable intelligence for growth and innovation.

Managing a field workforce internally is costly, time-consuming, and difficult to scale. Outsourcing feet on street services to a trusted provider like Technotask eliminates these challenges. We handle recruitment, background verification, training, compliance, and technology enablement, so businesses can focus on strategy instead of logistics. Our agents are equipped with mobile apps for live reporting, ensuring transparency and measurable performance. Moreover, feet on street services UAE and globally allow organizations to ramp up quickly during seasonal or project-based demand without long-term staffing commitments. With Technotask’s scalable, compliant, and tech-enabled model, enterprises achieve faster execution, lower costs, and complete visibility across every on-ground operation.

Take your customer engagement beyond digital touchpoints.

Deploy Field Support Now with Technotask.