Services We Offer
Our platforms are designed to be inclusive and scalable, ensuring no voice goes unheard.
IVR Surveys Services
Automated, multilingual IVR calls allow citizens across literacy levels to share feedback easily without needing internet access. Smart routing and speech recognition categorize responses for faster analysis.
SMS Feedback Services
Citizens can respond to short, guided SMS prompts, offering opinions or ratings instantly. Every response is time-stamped, geotagged, and linked to the relevant department for transparency.
Multilingual Accessibility
Support for all major Indian languages (and 16+ global languages) ensures that feedback is representative, inclusive, and culturally sensitive - vital for large-scale government programs and e-governance in diverse regions.
Data-Driven Insights
Built-in analytics dashboards convert thousands of responses into visual trends. Departments can identify recurring issues, track satisfaction scores, and monitor reform impact in real time.
Benefits of Transparency and Citizen Trust
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Promotes Accountability: Citizens can see that their input leads to real change.
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Builds Trust: Transparent feedback loops strengthen public confidence in governance.
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Improves Service Delivery: Data-driven insights help departments allocate resources where they matter most.
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Increases Inclusivity: Multilingual channels ensure participation from citizens across demographics and regions.
Build a Citizen-First Feedback Platform
Let’s make governance two-way.