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75% of consumers prefer to buy products in their native language. Another study reveals that 60% rarely or never purchase from English-only websites. These aren’t

The UAE has transformed into one of the world’s leading business destinations. Companies from around the globe set up operations in Dubai, Abu Dhabi, and

Remember when “customer service” meant waiting on hold for 20 minutes, explaining your problem to three different people, and hoping someone would eventually help you?

Customer expectations have changed more quickly than most businesses can keep up in today’s hyperconnected world. When a consumer reaches out, they anticipate an immediate,

If you’re a UAE startup trying to build a rock-solid customer support engine from scratch – here’s the good news: You can launch a full-service

In today’s digitally dependent world, technical issues are not just inconvenient; they’re costly. A forgotten password can delay hours of work, a server glitch can

At Technotask, we believe that every partnership is more than just a professional relationship—it’s a shared vision for growth, innovation, and impact. Our collaboration with

Why Outsource Your Customer Experience? The Process and Benefits In today’s competitive business landscape, delivering an exceptional customer experience (CX) is critical to success. As

In the ever-evolving world of e-commerce, customer acquisition and experience are two pillars that define success. With competition intensifying and customer expectations constantly rising, delivering

What is Omni-Channel Customer Experience? The omni-channel approach to customer experience ensures that customers have a seamless and unified interaction with a brand across all