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Technotask

Contact Center Services

Tailored Solutions, Global Reach

At Technotask, our custom CX solutions are founded on extensive team expertise, agility, and cutting-edge tech. This combination enables us to anticipate customer needs and consistently exceed their expectations.

Global Support

With strategically positioned offices across the globe, Technotask offers round-the-clock support, multilingual services, and an in-depth understanding of diverse cultural nuances, all aimed at boosting customer satisfaction.

360° Customer Experience

We ensure a 360° Customer Experience with our omni-channel solutions. We leverage Business Intelligence for strategic decisions and offer tailored Inbound, Outbound, Staff augmentation, and Backend Solutions to meet diverse business needs efficiently.

Our Key Offerings

  • Voice Support
  • Email Support
  • Chat Support
  • Robotic Process Automation
  • Quality Audits
  • Catalog Management
  • Logistic Support
  • L2 Support
  • Outbound Sales
  • Backend support
  • Lead Generation

Benefits of Partnering with Us

Enhance customer satisfaction with our superior service.

Deliver outstanding experiences at every touchpoint.

Scale operations seamlessly and efficiently.

Optimise your budget with our cost-effective solutions.

What Sets Us Apart?

  • Successfully delivered 40+ international projects
  • Proficient in all Indian regional languages and 16 international languages
  • Strategically located in tier-2 and tier-3 towns for optimal cost efficiency
  • Access to a global talent pool from rural to urban areas
  • 24/7 multilingual support tailored to diverse cultural contexts
  • Advanced AI and analytics-driven solutions
  • High client retention rate with 98% satisfaction
  • Robust data security and compliance measures

Testimonial

Helping world-class teams grow faster together.

“First of all, congratulations and thanks to you for all your hard work. You are turning the team 360 now. Keep it, this is the beginning only. Onwards and Upwards. I would like to meet the team on MS teams

Dear Adil and Rajib, Let us continue to focus on deepening the relationship. Your support to Neha and the team is really appreciated.”

Subsidiary of a G𝗹𝗼𝗯𝗮𝗹 𝗠𝗡𝗖 𝗯𝗮𝗻𝗸, 𝗨𝗔𝗘 (𝗙𝗶𝗻𝘁𝗲𝗰𝗵)

Co-Founder & CEO

“Your support and efforts have certainly contributed to our success so far. We still have a long way to go but with your constant endeavors 85% of TNPS & BPO scores do not look like a distant dream”

JOE

E-Commerce Giant

“The significant rise in productivity from the operations team has been massive which has helped us achieve our targeted answering numbers during the BIG BOLD sale period and ensure the quality of calls are not compromised, we have been able to move from 30% to 78% now and marching towards 85%”

Varsha

E-commerce Giant