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Technotask

Gen-AI Products

Harnessing Gen-AI to Revolutionize Your Customer Experience

Reimagine Customer Experience with Gen-AI hands! Efficiency, cost-effectiveness, and innovation at your service with Technotask.

Gen-AI Era, featuring Human expertise.

Technotask transforms customer experiences in contact centers by efficiently handling 90% of Level 1 queries, reducing Cost-to-Serve by 23%. 

With over 100+ years of cumulative leadership experience, we lead in harnessing AI through products

Unleash the power of Conversational AI

Speech Analytics Tool

Speech Analytics Tool

TURNING CONVERSATIONS INTO ACTIONABLE INSIGHTS

Unlocking Clarity and Intelligence with Every Spoken Word. AI-enabled Omnichannel analytics gleans deep customer insights from various channels and presents them in a manner to enables actions for improving CX.

AI Avatars

AI Avatars

Experience the next level of customer interaction with our Gen-AI avatars. These lifelike digital assistants engage customers with personalized, human-like interactions, creating a more immersive and satisfying experience. They bridge the gap between technology and human touch, offering support that feels truly authentic.

AI Voicebots & Chatbots

AI Voicebots & Chatbots

Our humanlike voice & chat assistants seamlessly handle customer inquiries, delivering accurate and efficient responses to enhance customer satisfaction.

Advanced Omnichannel Analytics

Advanced Omnichannel Analytics

Unlock the full potential of your customer interactions with our AI-enabled omnichannel analytics. By integrating data from various touchpoints, our advanced analytics provide deep insights into customer behavior and preferences. This holistic view allows for strategic decision-making, enhancing customer experience and driving business growth.

Benefits of Conversational AI

Enhance customer interactions with personalized and responsive AI-driven support, available 24/7 to improve engagement and satisfaction.

Streamline operations and reduce expenses.

Deliver personalised customer experiences.

Communicate seamlessly in multiple languages.

Provide 24/7 assistance to your customers.

Gain actionable insights for better decision-making.

Enhance retention with improved customer satisfaction.

Optimize processes for maximum productivity.

Our Certification

Testimonials

“First of all, congratulations and thanks to you for all your hard work. You are turning the team 360 now. Keep it, this is the beginning only. Onwards and Upwards. I would like to meet the team on MS teams

Dear Adil and Rajib, Let us continue to focus on deepening the relationship. Your support to Neha and the team is really appreciated.”

Subsidiary of a G𝗹𝗼𝗯𝗮𝗹 𝗠𝗡𝗖 𝗯𝗮𝗻𝗸, 𝗨𝗔𝗘 (𝗙𝗶𝗻𝘁𝗲𝗰𝗵)

Co-Founder & CEO

“Your support and efforts have certainly contributed to our success so far. We still have a long way to go but with your constant endeavors 85% of TNPS & BPO scores do not look like a distant dream”

JOE

E-Commerce Giant

“The significant rise in productivity from the operations team has been massive which has helped us achieve our targeted answering numbers during the BIG BOLD sale period and ensure the quality of calls are not compromised, we have been able to move from 30% to 78% now and marching towards 85%”

Varsha

E-commerce Giant