Welcome to Convoze
Unified Conversation Intelligence
100% call auditing. Real-time analysis. Actionable insights. Welcome to the future of Quality Assurance.
Why Convoze?
In today’s fast-paced contact centers, only 3-4% of calls are manually audited, leaving critical feedback, emotion, and compliance gaps unnoticed.
Convoze changes that with AI + Manual QA capabilities that ensure 100% call auditing, faster feedback, and better customer experiences.
Built for Customer-Obsessed Teams
Convoze decodes every conversation using Gen-AI summaries, emotion analysis, and sentiment
detection — turning raw calls into real-time intelligence.
100% Call Auditing: No conversation slips through the cracks.
Accent Adaptability & Multilingual Support: Works seamlessly across 16+ lang.
AI + Manual QA: Blend automation with human judgment for optimal accuracy.
Sentiment & Emotion Detection: Understand customer tone, urgency, and frustration instantly.
Real-Time Risk Analysis: Spot issues before they escalate.
Role-Based Access: Control who sees what, securely.
Ready to Upgrade to 100% Quality Auditing?
Reduce escalations, Improve CSAT, Cut QA processing time by 60%
Explore how Convoze transforms CX — Talk to our experts today!